Mr Dawson Date: 1 August 2016
Greens Place Our Ref: CX/253539
South Shields Your Ref: left blank – The letter to the CEO was about 248789
Tyne and Wear NE33 2AQ
Dear Mr Dawson
Thank you for your letter to Martin Swales, Chief Executive dated 8 July 2016, requesting matters related to your previous complaint to be raised as a new complaint, I manage the process and staff that support customer complaints and compliments. Your letter has therefore been forwarded to me to consider and respond.
Having considered the contents of your letter and the final decision by the Local Government Ombudsman, I am now in a position to respond.
There is no evidence to suggest that there has been deliberate misinformation provided by Council officers to the Local Government Ombudsman.
Notice the word ‘deliberate’. Misinformation is deliberate by definition.
The rest of Corporate Lead’s reply on behalf of the Chief Executive appears to be designed to support the initial denial that there was any misrepresentation.