Desperation

No-one in the Council will answer the question or will agree that the  enclosure or shed is nearly 3m taller than the approved plan – see more Evasions and Denials. The response below needs to go in at about 60.
Page 3 is currently being revised. MD 25-Oct-20

—– Original Message —–

From: Customer Advocates
To: mick.dawson@theharbourview.co.uk
Sent: Thursday, January 18, 2018 10:11 AM
Subject: RE: Case ZA4803 – STC and UK Docks v The People

Dear Mr Dawson

To confirm the Council’s position, we will not re-open or open a new complaint regarding this email as the issues are the same as your original complaint to us some years ago. The original complaint was not registered and was overwritten by the Council’s  Planning Manager within a week in January 2014 and my attempts to correct it have been evaded ever since. 

If you wish to seek legal advice your legal representative should contact our Legal Department as advise previously. I will not be forwarding on your email or drawings as they remain the subject or your historic complaint (the emails and drawings are evidence that the Council have mislead the Ombudsman). If you are unhappy with the Ombudsman’s investigation of your complaint you should raise that with them directly (I had already raised the issue with the Ombudsman and they said my complaint remains the same and the Council should have known this).

I have attached a copy of the letter sent to your regarding your breach of the contact restrictions placed on you in 2016, (the complaint that they had given misinformation to the Ombudsman was not registered and my referral to the Customer Advocacy/Legal Section was passed back to the person misusing  Section F of code dealing with unreasonable and persistent complainants)*  please note that we intend to further restrict contact with the Council as advised following the 17 further contacts, mainly regarding the boatshed dimensions and allegations of the Council misleading the Ombudsman(who’s counting). We have attempted to prevent this further restriction by filing and not acknowledging your emails, however the tone of your emails and the allegations contained in them are unacceptable and due to this, any further emails attempting to raise the historic complaint issues will result in an immediate referral to block your email address to prevent further email contacts. All correspondence with the Council would therefore need to be in writing or by telephone.

yours sincerely

Alison Hoy
Performance and Information Support Officer

 * The first and only complaint about South Tyneside Council abusing the services of the Local Government Ombudsman is hardly persistent and it is entirely reasonable when the fact that the shed is actually built 3m higher than  permitted is considered – the height at the river end is 18.2m and the authorised plans from 1996 say it should be 15.5m.

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