Caution from Customer Advocates

UK Docks Tyne Slipway ST/0461/14/FUL [NOT PROTECTIVELY MARKED]
From:    “Customer Advocates” <Customer.Advocates@southtyneside.gov.uk>
Date:    Wed, December 9, 2015 2:13 pm
To:    “mick.dawson@theharbourview.co.uk” <mick.dawson@theharbourview.co.uk>
Priority:    Normal

Dear Mr Dawson

I have been forwarded your emails to the Planning Team dated 4th and 7th December 2015, in order to clarify the Council’s position regarding your comments on issues relating to the existing boat repair shed at UK Docks Tyne Slipway and your earlier complaint to the Council regarding this matter.

Your email of 4th December refers to not being satisfied with the responses to the second part of your earlier contact to the team on 30 September. This was regarding the planning enforcement aspect of the existing boat repair shed. This matter has been investigated fully by the Council through its corporate complaints procedure. The complaint was not upheld and was also considered and decided by the Local Government Ombudsman who found no fault with the Council’s decision.

The Local Government Ombudsman’s final decision dated 15 April 2015 was that:

This complaint is not upheld. In 2013 a developer resumed building a boat shed for which he had planning permission and had started building in 2001. Local residents complained but the Council found the developer could still build the shed. However, the developer built it almost a metre wider than he should have done. There is no evidence of fault in the way the Council dealt with the breach of planning control and its decision not to take enforcement action. It kept residents informed throughout the process. The complainant says the shed is also 3 metres higher than it should be. The Council says it is not. There is no fault in how the Council decided the shed is the permitted height.

We have also responded to a further enquiry made to the Council via your then local MP Anne-Marie Trevelyan, dated 1 June 2015, which claimed you had not been able to locate any details from the Council on why the shed had been approved despite the breach in planning conditions, even though at that time you had received complaint responses from both the Council and the Ombudsman.

You also submitted a further complaint to the Council on the same matter on 13 July 2015. I have attached my responses to your  contact which confirmed the Council were not to consider the matter further.

As advised in my email of 22 July the Council do not intend to address this matter further. We ask that you refrain from referring to these historic issues in your further contacts with the Council.

Your comments on the revised planning application ST/0461/14/FUL are being dealt with through the legal planning procedure and any comments will be considered when a decision is made on the application in due course.

Yours sincerely

Alison Hoy
Performance and Information Support Officer
Customer Advocates
South Tyneside Council

2 thoughts on “Caution from Customer Advocates”

    • 30th Sept 2015 – the Case Officer did not respond to a query about the planned height of the existing shed;
    • 1st June 2015 – the Office of the CEO refer MP for Berwick to LGO findings based on dodgy drawing;
    • 25th April 2015 – Senior Planning Officer refers to dodgy drawing for the Council (LGO report);
    • 25th Sept 2014 – Customer Advocacy for CEO (3rd Stage) uses dodgy drawing to claim that the shed is not too high;
    • 8th July 2014 – Head of Development Services did not bring drawing to meeting hence no discussion about height;
    • 2nd June 2014 – Head of Development Services in response to Petition uses dodgy drawing to claim that the shed is not too high;
    • 2nd May 2014 – Head of Development Services in response to Petition uses dodgy drawing to claim that the shed is not too high;
    • 28th Jan 2014 – Planning Manager make an erroneous statement about the height refers me on if I’m not happy;
    • 13th Jan 2014 – Principal Planning Manager repeats Council message of 25th Nov 2013;
    • 20th Dec 2013 – Principal Planning Manager says base and height of the structure are compliant;
    • 25th Nov 2013 – at a meeting with the Principal Planning Manager Local Residents are told that the structure is ‘legal’ ;
    • 9th Sept 2013 – Case Officer refers Local Resident to the Complaints Procedure when asked about the height.
  1. It would appear from the list compiled by Mr Dawson that the Council, refuse to accept that the shed has been built approximately 3 meters too high. They either state wrongly that the height is as planned or refuse to answer any question on the planned height at all.
    This is quite a serious thing as it appears that the Council are trying to cover a fraud, ie UK Docks were building the slipway cover to one set of plans while submitting plans for inspection that were not the same.
    It would be quite interesting to know what their insurers would say if there was ever a claim made for an accident on the slipway. http://www.chroniclelive.co.uk/news/north-east-news/north-east-marine-firm-tyne-6535325

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