When Garlands applied to South Tyneside Council for permission to build their Call Center they anticipated a workforce of about 800 and permission was granted for two office buildings and a large overspill car park:-

Garlands is delighted to announce a major business expansion, with the creation of a new contact centre in South Shields, South Tyneside in North East England. The centre will comprise two new office buildings totalling 47000 sq. ft. within a two acre site. Construction of the new eight hundred seat centre will be carried out by Mandale Commercial Ltd. and work will start immediately. The centre is expected to open in February 2008. Over a thousand people could eventually work at the site.
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