This raised objections to noise, access and location but only a passing comment about the height. The was no complaint about it not being built to plan because:
- There was initially no way of confirming that it was oversize.
- The drawings provided by UK docks indicated the the shelter was some 3 meters taller and 1m wider than planned but there were a number of obstacles to getting hold of facts at this time.
- the drawings provided by the Council/UK Docks did not appear to have approval;
- correspondence with the Planning Office indicated that the shelter was approved;
- we did not know the size of the framework;
- questions about the dimensions of the shelter went unanswered (enquirers were being referred to the complaints system)