Conflation of Complaints

From: mick.dawson@theharbourview.co.uk
Date: 23/12/2020 (15:47:11 BST)
To: Nicola Robason
Cc: Emma Lewell-Buck MP, Anne-marie Trevelyan MP, Cllr Angela Hamilton, Cllr David Francis,Peter Cunningham, George Mansbridge, Hayley Johnson, Alison Hoy, Garry Simmonette
1 Attachment: Conflation-23-Dec-20.pdf (505 KB)

Dear Nicola,

My email started to grow like Topsy when I started to look back at the number of times that my questions/complaints about the height of the shed were referred to Customer Advocacy and especially how many times the responses were accompanied by misrepresentations of various kinds.

I’d also started to reproduce quotes and photographs from the various items of correspondence to reduce the number of cross references so I’ve converted ‘Conflation of Complaints’ into a pdf document.

Please see the attached file.

Kind regards,
Mick Dawson

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